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NuncilyNuncily
Accounting

AI client chasing for accounting firms

Automate document chasing for accounting firms, from quarterly records to tax season paperwork and onboarding, with clients replying on WhatsApp or email.

  • 01Receive
  • 02Understand
  • 03Collect
  • 04Clarify
  • 05Validate
  • 06Act
  • 07Verify
  • 08Complete

What gets automated

  • Collecting records for quarterly and annual filings
  • Tax season document requests, client by client
  • New client onboarding and identity checks
  • Chasing missing bank statements, invoices and receipts
  • Checking periods and completeness before work starts
  • An exceptions list for the partner, not an inbox

Outcome

Your accountants spend deadlines on accounting, not on chasing clients for paperwork.

When a person is needed

Anything that needs judgment goes to your team with the whole thread and everything collected so far attached. The AI flags; a person decides.

The chasing is the bottleneck

Ask any practice where the hours go before a deadline and the answer is rarely the accounting. It's getting the records out of clients: sending the list, receiving half of it, spotting the statement for the wrong month, writing back, waiting, and doing it all again for the next client.

That work is unbilled, it lands on your most expensive people at your busiest time, and it scales with every client you add.

What Nuncily takes off the team

  • The requests. Each client is asked for exactly what their return or quarter needs, not a generic checklist.
  • The checking. Each file is read as it arrives and checked for the right document, the right period, every page, and legibility.
  • The re-asking. Anything missing or wrong is raised in the same conversation, straight away.
  • The chasing. Clients who've gone quiet get specific, well-timed follow-ups until they're done.
  • The list. Partners see which clients are complete, which are being chased, and which genuinely need an accountant's judgment.

The same problem, market by market

United Kingdom: Making Tax Digital

Since April 2026, sole traders and landlords with qualifying income over £50,000 have had to keep digital records and send HMRC quarterly updates. The threshold falls to £30,000 in April 2027 and to £20,000 in April 2028, bringing well over a million more taxpayers into scope. Quarterly reporting means quarterly chasing, four times a year instead of once. See how Nuncily handles MTD quarterly records.

United States: tax season

Individual federal returns are generally due in mid-April, with partnership and S corporation returns due in mid-March. Extensions move the filing date, not the work of collecting W-2s, 1099s, receipts and statements from clients, which still piles up in the first months of the year.

Canada

Most individual returns are due at the end of April. Self-employed individuals generally have until mid-June to file, but any balance is still due at the end of April, so the paperwork is needed early either way.

Australia

The financial year ends on 30 June. Practices lodging through a tax agent program spread the work across the year, but every lodgement still starts with collecting the client's records.

Built for how practices actually work

Nuncily doesn't ask you to move clients onto new software. Clients reply on WhatsApp or email, the way they already talk to you, and your team keeps working in the systems it knows. A person stays in the loop for anything that needs professional judgment.

Getting started

Most practices start with one workflow on the Practice plan, usually the collection that costs them the most hours each quarter.

Common questions

Does it work with our practice software?

Nuncily works alongside the practice and accounting software you already use. Clients are asked for records and replies are checked in Nuncily, and complete records are passed to where your team works. Where a direct connection to your systems is needed, our team builds it.

Is client financial data safe?

The platform runs on Amazon Web Services in the London region, with data encrypted in transit and at rest. Client data is never used to train AI models, and your firm remains the data controller.

Will our clients actually reply on WhatsApp?

Most clients already use WhatsApp every day, and replying to a specific question there is easier than finding an upload portal. Clients who prefer email can use email instead.

Is this only for UK practices?

No. The chasing problem is the same wherever clients owe their accountant paperwork before a deadline. The UK's Making Tax Digital is one example where that workload has grown sharply, but tax season in the US, Canada and Australia has the same shape.

What does it cost?

The Practice plan covers one workflow, such as quarterly record collection, set up for you, with no setup or onboarding fee. It's priced monthly in US dollars, pounds sterling or euros on the pricing page.

Schedule a demo

Bring us the process. We'll show you it handed over.

Tell us how the work arrives today and what has to be true before it's done. We'll tell you straight whether it fits the platform or needs a build.

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  • A conversation about your process, not a slide deck.
  • 30 minutes. We'll show the loop running on a process shaped like yours.
  • No obligation, and your details stay with us.
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Or email support@nuncily.com