Logistics runs on paperwork that arrives late
A shipment can be on time and still be stuck: the proof of delivery hasn't come back, so the invoice can't go out; the packing list doesn't match the commercial invoice, so the goods wait at the border; a subcontractor's insurance certificate has expired, so they can't be booked.
The documents exist. Getting them from drivers, carriers, shippers and consignees, and checking them, is the work. It happens across email threads, phone calls and messages, and it depends on someone remembering who still owes what.
What we automate
- Proof of delivery. Drivers and carriers send a photo by WhatsApp or email. It's read, matched to the shipment and checked for a signature and date. Missing ones are chased automatically, so invoicing isn't held up.
- Shipping documents. Commercial invoices, packing lists and certificates are collected and checked against each other before they're needed, not after a hold.
- Carrier and subcontractor onboarding. Insurance certificates, licences and bank details are collected, and expiry dates are tracked so renewals are requested before they lapse.
- Delivery exceptions. When a delivery fails, the consignee is contacted to rearrange, and the outcome is recorded.
- Booking requests. Emailed bookings are read and entered into your system, with anything unclear sent back as a question.
What stays with your team
Compliance decisions, disputes, claims, and anything a document raises that a rule can't settle. The automation gets the paperwork complete and consistent; your people decide what to do with it.
Getting started
Logistics workflows depend on your own systems, so they start as a custom build, starting with free proof on your own documents and then a guaranteed pilot on one document flow, usually the one that delays invoicing the most.