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Our work

What we build

We'd rather show you how we work than invent proof. Below is the platform we built and run ourselves, and the reference designs our custom builds start from, each labelled for what it is. Client stories will join them as projects finish and clients agree to be named.

Built and run in-house

The Nuncily platform

Our own product, and the base most custom builds start from. It takes a request from the first message to a finished outcome: asking the customer for what's needed, checking what comes back, acting in the systems the process depends on, and escalating to a person with the full thread when judgment is required.

Building and running it ourselves is why we can scope a pilot in days: the conversation handling, checks, follow-ups, approvals and audit trail already exist.

Reference designs

The patterns we build from. Each is adapted to the business: its systems, its rules, and where its people want to stay in the loop.

  • Reference design

    AI order desk

    Reads orders from an order inbox, PDF purchase orders and overnight voicemails, matches each line to the catalogue using the customer's history, checks price, stock and account status, and creates the order. Unclear lines go to the order team side by side with the original.

    Touches: Email, voicemail transcription, ERP or order system, customer confirmations

    More on ai order processing

  • Platform workflow

    Quarterly records collection

    Asks each accounting client for the records their quarter needs, checks period and completeness as files arrive, re-asks in the same conversation, follows up with clients who go quiet, and gives the practice an exceptions list.

    Touches: WhatsApp, email, the practice's systems

    More on mtd quarterly records

  • Reference design

    Proof of delivery collector

    Collects signed delivery notes from drivers and carriers as photos, matches them to shipments, checks for a signature and date, chases the missing ones, and releases the shipment for invoicing.

    Touches: WhatsApp or email, TMS, invoicing

    More on logistics automation

  • Reference design

    Shared-inbox triage agent

    Reads a shared operations inbox, works out what each email is asking for, extracts the details into the right system, drafts the reply, and queues anything that needs a decision for approval.

    Touches: Email, CRM or ERP, approval queue, audit trail

    More on back-office ai agents

How we'll prove it to you

Not with a case study about someone else's business. Every build starts with free proof on your own data, then a guaranteed pilot measured against numbers we agree before it begins, so the proof that matters is yours.

Schedule a demo

Want your process on this page?

Bring us the process that costs your team the most hours. We'll show you what a pilot would look like and what it would measure.

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  • A conversation about your process, not a slide deck.
  • 30 minutes. We'll show the loop running on a process shaped like yours.
  • No obligation, and your details stay with us.
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Or email support@nuncily.com